Terms of Service

Effective Date: August 1, 2026

Welcome to Sarah Sunshine Pottery. By accessing or purchasing from https://sarahsunshinepottery.com, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.

1. About Sarah Sunshine Pottery

Sarah Sunshine Pottery is a small business creating handmade ceramic pottery and related goods. Because each item is individually handcrafted, slight variations in size, color, glaze, and finish are natural and make every piece unique.

2. Orders

By placing an order, you agree that:

• You are authorized to use the payment method provided.
• All information you provide is accurate and complete.
• We reserve the right to refuse or cancel an order due to pricing errors, suspected fraud, product availability, or other legitimate business reasons.

If an order is canceled after payment has been processed, you will receive a full refund.

3. Product Information

We make every effort to accurately describe and photograph our products. However:

• Handmade pottery naturally varies in color, glaze patterns, texture, and dimensions.
• Colors may appear differently depending on your monitor or mobile device.
• Small imperfections that are characteristic of handmade ceramics are not considered defects.

4. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed.

Applicable taxes and shipping charges are calculated during checkout.

5. Payment

We accept secure payment methods offered during checkout.

Payment must be successfully completed before an order is processed or shipped.

6. Shipping

Orders are typically processed within the timeframe stated on our website.

Shipping times are estimates provided by the shipping carrier and cannot be guaranteed.

Once an order has been shipped, Sarah Sunshine Pottery is not responsible for delays caused by the shipping carrier, weather, customs, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address.

7. Returns and Refunds

Because each of our pieces are handmade, and our business is tiny, we do not offer refunds or exchanges.

If your order arrives damaged during shipping, please contact us within 7 days of delivery with photographs of both the damaged item and the packaging so we can assist you.

8. Custom and Made-to-Order Items

Custom or personalized items are generally non-refundable unless they arrive damaged or there is an error made by Sarah Sunshine Pottery.

Production timelines for custom orders are estimates and may vary.

9. Intellectual Property

All photographs, product descriptions, artwork, logos, website content, and designs on this website are the property of Sarah Sunshine Pottery unless otherwise noted.

They may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Sarah Sunshine Pottery shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of our products.

Our maximum liability shall not exceed the amount paid for the applicable order.

11. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security or functionality.
• Copy or misuse website content without permission.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

13. Changes to These Terms

We may update these Terms of Service from time to time. Changes become effective once posted on this page.

14. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Sarah Sunshine Pottery

Website: https://sarahsunshinepottery.com

Email:sarahsunshinepotteryshop@gmail.com

Phone:828-333-1884